FAQ

Garage Door Repair FAQ

Answers to the questions we hear most. Don’t see yours? Call and we’ll talk it through.

Can you give me a price over the phone?

Often, yes. Tell us what the door is doing and we can usually give you a ballpark. The firm price is confirmed on site before any work begins.

Do you repair the door, or just try to sell me a new one?

We repair first. Springs, cables, rollers, and openers are what we fix all day, and we'd rather save the door you have than sell you one you don't need. If a door has genuinely run its course, we'll tell you and show you the options.

How long does a repair take?

It depends on the repair. Common jobs like springs, cables, rollers, and openers are ones our trucks carry parts for, so many are handled in one visit. A new door or a special-order part takes longer.

What brands do you install and service?

We install Clopay, Haas, and Everite doors, and we service LiftMaster and the other major opener brands. We also carry parts for older doors, so age is rarely a reason we can't help.

Is a broken spring something I can fix myself?

We don't recommend it. Torsion springs are under heavy tension and are genuinely dangerous to handle without the right tools and training. It's the one job we tell everyone to leave to a technician.

What areas do you serve?

We cover Fairfield County, Connecticut, including Norwalk, Stamford, Greenwich, Danbury, and Bridgeport, and Westchester County, New York, including Port Chester, Rye, White Plains, and New Rochelle.

Let’s get that door working again.

Local garage door repair and installation across Fairfield County, CT & Westchester County, NY. Call us for a quote.

(203) 866-1000
Call Apex Door · (203) 866-1000